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UK government help getting you connected if you have an internet speed of less than 2Mbps

Better Broadband Voucher - Subsidy Scheme

Despite what you may hear in the media, there are many ways to connect you to the Internet.  Yonet Telecom's staff have been providing companies and individuals Internet services for over two decades. The additional good news is that the UK government has grants that provide funding for you to get connected. Read here to find out how and contact us so that we can get you connected without delay.


Better Broadband is a UK government programme that provides those with less than 2Mbps Internet connectivity with up to £350 grant to get an Internet connection of at least 10Mbps. In the vast majority of cases we will be able to connect you with higher speeds but please contact us for further information and pricing options for your business or home.

See our Business Broadband and Home Broadband packages for pricing information.

For further information about the Broadband Development UK (BDUK) Better Broadband Subsidy Scheme, please click here or visit the Department for Culture, Media and Sport website here​. 

Please refer to the subsidy full terms and conditions here or visit


Frequently Asked Questions - Better Broadband Subsidy Scheme

The following questions and answers below are courtesy of Broadband Development UK - the UK Government body responsible for the Better Broadband Subsidy Scheme

1. What is the Better Broadband Subsidy Scheme? 

The Better Broadband Voucher Scheme is in place to provide an affordable, basic broadband installation to homes and businesses that are unable to access a broadband service with a download speed of at least 2 Mbps and who will not benefit from the superfast broadband roll out within the next 12 months.

Since its launch in December 2015, the scheme has boosted the broadband speeds of more than 20,000 homes and businesses in some of the hardest to reach areas of the UK.

Households and businesses that are eligible to take advantage of the scheme have the installation and hardware costs of their connection subsidised to ensure their first year costs are no more than £400.

If you take advantage of this scheme your household or business may still be eligible for a superfast or even gigabit capable broadband service in the future.

2. Who is eligible? 

The government has made a commitment to provide every home and business in the UK with access to a basic broadband service so that browsing the web and keeping in touch with families and friends is easier.

The Better Broadband Voucher Scheme will run until 31 December 2019 to offer subsidised help to get a better connection.

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3. How do I check if I’m eligible? 

The Better Broadband Voucher Scheme is available to any home or business that has a download speed of less than 2 Megabits per second and will not be the recipient of any state aid support, including superfast broadband services, within the next twelve months. See BDUK terms and conditions for full details.

The Superfast programme continues to roll out broadband across the UK. See if your address is included in existing local body plans. Check the map here to see if there is a project operating in your area.

4. What help can I get if I’m eligible? 

You can only request a voucher through a registered supplier. Yonet Telecom is a registered supplier.

If you think you are eligible – because you can’t get a broadband connection today that is faster than 2 Mbps and you are not in an area where public money will make a better service available to you in the next 12 months – you should contact your chosen supplier, Yonet, and discuss the solution you want. Yonet will do the rest.  For help to find out what speeds you can get in your area the following links may help you:

BT Openreach network using the checker at (please check the row marked ‘ADSL Max’). Broadband services may also be available from other providers.  You can also check the availability of 4G broadband services using the Ofcom mobile coverage checker at

Use this map to find out if you are part of a local body scheme and to see if your premise is included in plans to improve the broadband in your area.

5. What costs are not covered? 

The scheme does not cover the cost of monthly subscriptions. Monthly fees vary depending on the amount of data and speed of broadband connection you choose. 


6. What quality of broadband can I expect to receive from the Scheme? 

This will depend on a number of factors including the type of broadband package you select and whether you choose a 4G or Fixed Wireless broadband service, if available in your area. 


4G Broadband can deliver speeds of 10Mbps (or significantly more) but the speed is not guaranteed throughout the day and packages usually have monthly data caps. You will need to consider how much data you are likely to require and the monthly costs of different packages. Fixed Wireless services offer unlimited data packages and generally higher speeds with 80Mbps+ possible in many areas.


Wireless broadband performs in a similar way to broadband delivered over the telephone network but the quality of the service will vary dependent on the product selected. Wireless broadband is only available in certain parts of the country. 


7. Do I have to take out a contract? 

Yes. You are required to sign a contract with your chosen supplier for a minimum of 12 months. If you want to terminate within the first year you may have to pay a termination fee and repay the subsidy you have benefitted from. 


8. When is the Scheme open until? 

If you are eligible you can apply for a subsidy code until the end of December 2019. 


9. Who is the Scheme managed and funded by? 

The Better Broadband Scheme is managed by Local Broadband Programmes in partnership with The Department for Culture, Media and Sport and jointly funded.

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Better Broadband Scheme: About
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